CHALLENGE

The client’s organizational performance assessment was inaccurate, and the executives and leadership could not agree on a method to track or score uniformly throughout the enterprise. Measurements across departments were siloed at the executive level, with each leader using different processes, KPIs, and disparate data. Some of the measurements were incomplete and, in a few cases, measurements were non-existent. Gaining universal acceptance for changing the company’s reporting scorecard was elusive and the client asked Bardess, their long-time consultative data analytics partner, to find a solution.

THE BARDESS SOLUTION

Bardess consultants maneuvered smoothly between the department lines of the politically charged environment and facilitated previously unseen consensus for the newly defined measurements, from which they created a unified scorecard for the enterprise. Smartsheets were used to collect the KPIs and goals throughout the discovery process. Once aggregated and analyzed, the data was loaded into Snowflake and, using Python, Bardess developed the new executive scorecard. Bardess consultants were able to coalesce the various organizations and achieve unilateral signoff.

VALUE & BENEFITS

The client’s new executive data analytics scorecard enabled uniform KPIs to universally track the performance of the global organization. Consensus across departments for standard measurements and targets was achieved and supported company-wide at the executive level. Disparate data sources were now connected, and the data analytics solution provided the client with a modern method to accurately track and report on the business’ performance across all divisions, for informed decision-making.

Informed Decision Making

Through Unified Performance Management Scorecard