|
Revenue Backlog Cleanup and Revenue Recovery
Business Issue
The Client estimated that they had a backlog of $20M in software products
services revenue that they could not realize due to process incompatibilities
and system issues resulting from an acquisition.
Solution
Through situation assessments and process audits, Bardess consultants
quantified the amount of revenue for both Services and Products that was
currently backlogged in the ERP ordering system. Additionally, we identified
open-loops in the current processes that caused the situation. Our team
addressed the immediate need to realize the backlogged revenue by quickly
developing an order management & forecasting tool and related processes, as a
short-term solution. This tool used extracted data from corporate ERP systems to
create a central repository of the order data to allow the clients to manage
both product and services orders easily, to forecast accurately, and recognize
revenue on time.
Client Impact
The client was able to process the backlogged orders and realize $25 million
in services revenue and an additional $40 million in product revenue.
|
